William B Aoi

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Verified Reviewer
| map-marker Mount Pleasant, South Carolina

Parts missing in order

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wthey did not have bolts and washers available, gave a small refund so i could purchase locally. which i just did.

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User's recommendation: they honor parts missing in order

Juan G Aaw

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Verified Buyer
|

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Verified Reviewer
| map-marker Detroit, Michigan

Item stolen five minutes after drop off

YITAMotor - Item stolen five minutes after drop off
YITAMotor - Item stolen five minutes after drop off - Image 2
YITAMotor - Item stolen five minutes after drop off - Image 3

My item was stolen 5 minutes after drop off two days after I was waiting for my item , l check the tracking number an they said is delivered l went to my cameras and amazon dropped off at 1:44 pm and l guy behind him came another guy and took the item at 1:51 pm 5 min after l need my item.

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User's recommendation: Give me a phone call or let me know with the picture of the drop off.

Eddie F Bgj

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Verified Buyer
|

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Verified Reviewer

Need to return product it’s the wrong headlight

YITAMotor - Need to return product it’s the wrong headlight
YITAMotor - Need to return product it’s the wrong headlight - Image 2

The headlight isnt the HID headlight and its not the one I need . Just need a return label to receive my refund

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Preferred solution: Full refund

Admiral Pjt
map-marker Escanaba, Michigan

Company sent wrong size fender flare

they sent over sized fender flares and now want my vin# and make and model of my truck. I just want the right ones or my money back,simple

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Jose B Lgi

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Verified Reviewer

Faulty Product

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Hi I purchased a catalytic converter from you guys through amazon. Your product didn't last less than one year.

I had to repurchase another one this year. It's really upsetting. I just don't think the product should stop working less than one year. I don't know if there's something you can do.

I would greatly appreciate it if you could please get back to me. Thank you

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Loss:
$110

Preferred solution: Full refund

Jack M Nva

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Verified Reviewer

Status of an order

Where is my order order that was to be delivered to cypress TX

I am not writing a letter I just want my lights or return my money

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Jack M Nva

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Verified Reviewer
| map-marker Phoenix, Arizona

Status of an order

When we'll I get my order did not get when my order would here there is done with message Γ¬ am not writing an

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User's recommendation: Better service

Anonymous
map-marker Arlington, Virginia

Service purchase

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I would like help with installation of my bed cover for my truck. It is compatible with my truck but last two clamps not working.

I would like to speak to a technician but no one is giving me information..I need to speak with someone over the phone. They send me a replacement but its not working either.

I have seen others with my exact truck working so now I think it has to do with my lining of truck bed. Why cant I speak to someone over the phone about this??

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User's recommendation: Check the lining of your truck

Anonymous
map-marker Austin, Texas

Never received package

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Ordered this item. Still a week later after shipped date from prime.

Package was not arrived. There's no number that works for customer service.

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Devon F Twb
map-marker Boston, Massachusetts

Order

I need a shipping label for my package. I cant ship usps because the package too big. And I ship fedex its going to cost me 300 dollars

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Preferred solution: Full refund

Ronbie N

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Verified Reviewer
| map-marker Katy, Texas

Clearance light on mirror quit working

Lights were working fine after install. Blinker works on top but clearance on bottom quit working. Like the mirrors.

Thank you

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Pros:
  • Nice looking product
Shirley H Otz

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Verified Reviewer
| map-marker Providence, Rhode Island

Yo response

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I tried calling they never return call.won't send an email to tell me how to return the item and how to get my money back

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User's recommendation: Won't recommend that company ever

1 comment
Shirley H Otz

I am trying to return product but no one gets back to me.how do I return the running boards and get a refund?thank you

Anna W Nxh

Bumper doesnt fit

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YITAMotor - Bumper doesnt fit
YITAMotor - Bumper doesnt fit - Image 2
YITAMotor - Bumper doesnt fit - Image 3

I bought a rear bumper for my jeep wrangler.

When installing the bumper I could tell right away it was not going to sit straight or line up to the frame of my vehicle. I was able to line up all holes except 2 because it does not sit flush or correctly on my vehicle at all.

I called and was told my email would be replied to to fix my problem, and I have not heard back from them yet.

I am very displeased with this product and would like to hear back from customer service about this. I bought from this site becauze of thegood reviews it does have, but I got a part that wasnt made correctly.

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Loss:
$390

Preferred solution: Full refund

Brian W Mph

54 in cross bars

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I ordered the 54in cross bars off Amazon, delivery was speedy and product arrived in good shape. Only issue was that one bar was loose after being installed and would move when I drove.

I called customer service and they were polite and understanding.

They asked for a couple of photos of the issue and responded back to me immediately and about an hour later they told me they are replacing the item. Couldnt not be happier with this company and I will definitely purchase other items from them just for the customer service.

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Jimmie P

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Verified Reviewer

Mounting brackets

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Hi I bought a set of running boards from you guys for my 2019 Ram Classic and lost the mounting brackets. I need to buy some more. Thanks!

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Preferred solution: Let the company propose a solution

Bernardo A Vve
map-marker San Francisco, California

I put the Wrong address on my order and i have not gotten a confirmation text or email from you

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Original review updated Dec 02, 2020

Hi my name is Bernardo amador recently ordered a 8inch exhaust tip from you,I accidentally put the wrong address to my order but i have not gotten a confirmation email or text about my order either, I was wondering how i can get it fixed

If u can please contact me at 831-809-**** Or amadorbernie@***.com thank you

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Preferred solution: To get the item shipped to me

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