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YITAMotor Phone Numbers and Emails

Toll-Free Number:

  • (877) 308-0527
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YITAMotor Emails:

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How to Contact YITAMotor?

Most Popular Number:

(877) 308-0527
Total calls: 17 Issues resolved: 2 Last call: Nov 8, 2024
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PissedConsumer Reporter

To speak with the Yitamotor customer service representative directly, dial the following number: 877-308-0527. This line is the quickest way to receive answers to your questions regarding the online store or certain products, as well as resolve your concerns related to orders. If you call outside the United States, use the country code, namely “+1”. Also, ensure that you have all your questions and product information at hand when talking with the Yitamotor customer service representative by phone.

If you prefer written communication, contact the Yitamotor customer service team via the following main email address: service@yitamotor.com. You can use it for a wide range of matters, from asking about certain products to finding out details regarding gift cards. This option is ideal for detailed inquiries. Also, use it for keeping a record of your communications.

Customer support at the main phone line, 877-308-0527, is available during the following business hours: Monday through Friday from 11 a.m. to 7:30 p.m. EST. Knowing such a schedule will help you plan your calls and get timely assistance. However, keep in mind that it may change. So, if you plan to apply to Yitamotor at the above-mentioned contact, recheck the business hours. For it, visit the “Contact Us” page of the company’s official website.

To contact the Yitamotor company right via its official website, follow “Contact Us” in the “Customer Service” block at the bottom and fill out a contact form under “Send Your Comments”. Pay attention that there you have an opportunity to attach a picture or video for a more visual description of your request. You can also go to the company’s Facebook or Instagram page from the company’s site by clicking on one of the social media icons under “FOLLOW US” and communicate with the manager there.

YITAMotor Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by email.

    Source Distribution
    36% phone 64% email
  • The best email to contact YITAMotor is service@yitamotor.com. 87% of customers use this email address to address their issues and concerns.

  • The best phone number to call YITAMotor is 8773080527.

  • The longest wait times are on Friday, while the shortest are on Wednesday and Saturday.

View full overview ›
PissedConsumer Club

Contact Information

YITAMotor Website:

YITAMotor Help Center:

Corporate Office Address:

YITAMOTOR.com
18220 80th Place South
Kent, Washington 98032
United States

YITAMotor Rating Based on 23 Reviews

Rating details

3.0
more details
Product or Service Quality
Price Affordability
Advertised vs Delivered
Delivery Service

Rating stats

Rating trend

How Good is YITAMotor's Customer Service?

William B Aoi
William B Aoi
Feels Neutral | Sep 09, 2024

very good

Read full quote
Dilan Fan
Dilan Fan
Feels Disappointed | Jun 16, 2023

I have tried to reach customer service numerous times cannot get through to anyone I need to exchange a product if someone could please call me back 904-599-****. Thank you

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Tonya L Gip
Tonya L Gip
Feels Disappointed | Mar 11, 2023

I've called twice. I can never get an Answer. I needed a receipt for an order I placed between December-2022 through The last of January-2023. You can never get an Answer. Smh! Ridiculous. I even left the Last four of my credit card number and the order that I placed. These were some headlights for an 01 chevy impala. Not to mention I emailed the company. On 3/9/2023.

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Summary of YITAMotor Customer Service Calls

129 TOTAL
CALLS
01:49 AVG CALL
DURATION
6% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call YITAMotor?

Product/ Service Question:

  • “Do you advertise on facebiok? I order a truck bed cover and steps”
  • “Products”
  • “Bad product”

Return/ Replace Question:

  • “Need to return product”
  • “Looking to return merchandise”
  • “Exchange”

Shipping and Delivery Question:

  • “Company sent wrong size fender flare”
  • “The wrong size number 7 bolt was sent. Your u sent 40 mm instead of 47 mm on the 10x 10 gazebo. Number 7 need 24 bolts. The ones sent for number isnthe wrong size.”
  • “I put the Wrong address on my order and i have not gotten a confirmation text or email from you”

Request for Information Question:

  • “About a defective product”
  • “Status of an order”
  • “Checking fit and compatible”

Refund Question:

  • “I want my money back”
  • “Your fridge almost killed us in the car! Bought a yitamotor fridge compatible with car burned through my car outlet! I want a damn refund this is ridiculous”
  • “Refund”

Payments and Charges Question:

  • “Need a receipt on an order i purchased.”
  • “My order did not go through got charged 2 times”

Activation/ Cancellation Question:

  • “Canceled my order”
  • “You canceled my order”

Account Question:

  • “Verify running boards for a 2022 Chevrolet Silverado HD LT”
  • “I bought a new ac compressor is locked up”

Staff Question:

  • “Service purchase”

Other Question:

  • “Fender flares does not fit”
  • “Parts missing in order”
  • “Parts”

About

Summary

YitaMotor, Inc. is a retailer which specializes in automotive LED lighting. The company was founded in 2016. Its headquarters is based in Kent, Washington, United States. YitaMotor offers the following products: LED lighting bulbs, LED headlights, off road LED bars, towing mirrors, and light strip. Customers can also order car cover and drones. YitaMotor ships their products across the United States through USPS carrier. Free delivery option is possible. The company accepts returns within 60 calendar days of the purchase date. Available payment options are Visa, MasterCard, Maestro, and Discover. Customers can also use PayPal service. Order status can be tracked in personal profile on the company website.

YITAMotor reviews and complaints

YITAMotor is ranked 66 out of 1771 in Auto Parts and Accessories category

Compare YITAMotor Customer Service To

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